Tourism and Hospitality Industry Division

The tourism and hospitality industry is one of the world’s fastest growing and most dynamic, having enormous significance in terms of both revenue generation and socio-cultural and environmental development. In line with the industry’s commitment to sustainable development, the Tourism and Hospitality Management (THM) Division focuses its contribution on developing the capacities of young professionals who not only excel in their chosen careers but also make positive contributions to society and the environment. For more information about the THM program, please click here.

The THM Division offers a Bachelor of Business Administration (BBA) in Tourism and Hospitality Management and a Master of Management (MM) in International Hospitality Management. Faculty members from the THM Division embody a broad range of industry experience and expertise and are frequently asked to provide consultancy services to international agencies and corporations.

Division Chairperson

Dr.Roberto Gozzoli

Dr.Roberto Gozzoli Ext. 1221

PhD, Ancient History and Archaeology, University of Birmingham
MPhil, Egyptology, University of Birmingham,
BA, Classics, Egyptology and Near Eastern Archaeology, University of Pisa

Areas of Interest
History, Cultural Heritage Management, Politics of Heritage, Sport Tourism, Anthropology, Archaeology, Quantitaove and qualitative methods applied to Tourism and Hospitality

Courses Taught
Tourism and Hospitality Research Methods, Sport Tourism Management, Statistics (previous terms)

Program Director

Assistant Professor Dr. Ka Tat Nixon Chen

Assistant Professor Dr. Ka Tat Nixon Chen

Program Director, Ext. 1421

Ph.D., Architectural Heritage Management and Tourism, Silpakorn University, Thailand
M.A., Cultural Management, Chulalongkorn University, Thailand
M.A., Administration, Australia Catholic University, Australia
Graduate Diploma in Administration, Australia Catholic University, Australia
Professional Diploma in Fashion and Clothing Technology, Hong Kong Polytechnic, Hong Kong

Areas of Interest
Museum studies, cultural heritage, marketing, consumer behaviour

Courses Taught
Sales and Marketing in Travel Industry, Consumer Behaviour in Tourism, Marketing Management for Hospitality

MM-THM Program Director

Dr. Veerades Panvisavas

Dr. Veerades Panvisavas

MM-THM Program Director, Ext. 1223

Ph.D., Department of Hospitality and Tourism Management, Strathclyde Business School, University of Strathclyde
Master of Arts (Hospitality Management),
University of Birmingham
Bachelor of Arts (Travel Industry Management), Mahidol University International College (formerly known as International Student Degree Progam – ISDP)

Areas of Interest
Strategic Management, Internationalisation, Investment and Expansion of Business, Social Responsibility of Business Sector

Courses Taught
Bachelor Degree:
Ethics in Hospitality Operations
Seminar in Service Management

Master Degree:
Contemporary Strategic Management for Hospitality
Research Methods in Tourism and Hospitality

General Manager, Salaya Pavilion Hotel

Ms.Nate-tra Dhevabanchachai

Ms.Nate-tra Dhevabanchachai

General Manager, Salaya Pavilion Hotel, Ext. 3601

Currently, Doctoral in Hospitality and Tourism Program, Hong Kong Polytechnic, Hong Kong
Master of Education in Organizational Training and Management, Hospitality and Tourism Program, Glion Higher of Education, Switzerland
Bachelor in International Hospitality, Glion Management Center, Switzerland
Diploma in Hotel Management, Centre International de Glion, Switzerland

Areas of Interest
Human Resources Management and Development, Training and Development Field, Service Excellence, Personality Development

Courses Taught
Human Resources Management; Practical Internship ONE

Full-time Lecturers

Assistant Professor Dr. Sompong Amnuay-ngerntra

Assistant Professor Dr. Sompong Amnuay-ngerntra, Ext. 1214

Ph.D., Architectural Heritage and Tourism, Silpakorn University
M.A, Tourism Management, Southern Cross University
B.A, Journalism and Communication, Thammasat University

Areas of Interest
Community-based tourism, rural tourism, product innovation, value creation, cultural tourism, public art, heritage interpretation, interpretive planning, marketing strategies

Courses Taught
Management and Organisational Behaviour, Tourism Business Management, Tour Guiding and Interpretation, Seminars in Contemporary Hospitality in Asian Context

Dr. Pisut Yuwanond

Dr. Pisut Yuwanond, Ext. 1224

Dip., Travel and Tourism Management, Australian Business College, Australia
Dip., Hotel Management, Les Roches International School of Hotel
Management, Switzerland
B.Sc., Travel Industry Management, Hawaii Pacific University, USA
B.Sc., Marketing Management, Hawaii Pacific University, USA
M.Sc., Management of Information Systems, Hawaii Pacific University, USA
Ph.D., Business Administration, Southern California University for Professional Studies

Areas of Interest
Hospitality and service management, hospitality and service marketing, hotel management, hotel management, hotel marketing, tourism and hospitality education management

Courses Taught
Hotel and Resort Management, Lodging Property Management, Front Office Management, Introduction to Hospitality and Tourism Industry

Dr. Kaewta Muangasame

Dr. Kaewta Muangasame, Ext. 1217

D.HTM, Doctor of Hotel and Tourism Management, Hong Kong Polytechnic University
M.Sc., International Hospitality Management, Leeds Metropolitan University
B.A., Communication Arts, Phranakhon Rajabhat University

Areas of Interest
Marketing, Destination Marketing and branding, Sustainable Tourism Development, Tourism Planning and Policy, Interpretation Planning in tourism for sustainability, Green Consumer Behavior

Courses Taught
Marketing, Business Planning for Sustainability, Consumer Behavior, Strategic Management, Service Quality Management, Managing Packaged Tourism

Assistant Professor Dr. Walanchalee Wattanacharoensil

Assistant Professor Dr. Walanchalee Wattanacharoensil,

Doctor of Hotel and Tourism Management, the Hong Kong Polytechnic University, Hong Kong

Areas of Interest
Aviation and Tourism; Service Management, Airport Experience, Tourist Decision Making

Courses Taught
Current: Strategic Management in Travel Industry
Previous: Service Quality Management
Past experience: Airline Management, Airport Operation Management (Taught in Hong Kong)

Dr. Sarinya Sungkatavat

Dr. Sarinya Sungkatavat, Ext. 1625

Doctor of Philosophy (PhD), Hospitality and Dietetics Administration, Kansas State University
Master of Business Administration (MBA), Kansas State University
Bachelor of Architecture (B.Arch.), Architecture, Rangsit University

Areas of Interest
Innovation Management, Hospitality Facility Design, Destination Marketing and Management, Special Interest Tourism, Festive Event, Cultures, Cultural Dimensions, Design

Courses Taught
Destination Marketing and Management, Event Design, Lodging Facility Design, Statistics for Travel Industry, Lodging Practicum, Issues in Tourism

Mr. Michael Naglis

Mr. Michael Naglis, 02 – 700 5000 Ext. 1212


Areas of Interest

Courses Taught

Full-time Assistant Lecturers

Mr. Wai tak to

Mr. Wai tak to, Ext. 1010

M.A., Cultural Management, Chulalongkorn University
B.Soc.Sc, Sociology, The University of Hong Kong

Areas of Interest
Event Management, Training and Education in Meeting Industry, Tourism and Development, Cross-cultural Communication

Courses Taught
Event Management; Business Communication; Tourism in Developing Countries

Mr. Rangson Chirakranon

Mr. Rangson Chirakranon, Ext. 1010

MSc.,Food and Nutrition, Kasetsart University
BBA.,Marketing,Bangkok University
AS. Culinary Arts, Johnson and Wales University

Areas of Interest
Food and Beverage
Culinary Arts

Courses Taught
Introduction to Culinary Arts
Food and Beverage Management
Restaurant Planning and Management

Ms. Laddawan Jianvittayakit

Ms. Laddawan Jianvittayakit, Ext. 1217

M.Sc. in Strategic Tourism Management (Hons.), CERAM Business School (SKEMA), France
B.A. in French, Silpakorn University, Thailand

Areas of Interest
IT for Tourism, Digital Tourism, Creative Tourism, Community-based Tourism

Courses Taught
Technology for Tourism Industry, Information Technology in Hospitality

Ms. Suwadee Talawanich

Ms. Suwadee Talawanich, Ext. 1309

Master of Arts, in Economics and Communication (International Tourism Major), Università della Svizzera italiana, Switzerland
Bachelor of Arts (Italian Major), Chulalongkorn University, Thailand

Areas of Interest
Security and crisis management in tourism and hospitality, service quality management, museum studies

Courses Taught
Service quality management, Lodging safety and security, International travel and tourism